Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 14 business days
  • Japan : 2 - 4 weeks
  • North America : 1 - 2 weeks
  • Europe : 2 - 4 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

You can ask me for Custom and personalized order. If you see a style you like but would like to change a detail, lenght, or have a compleat custom made, Please send me a message with the most details, sizing and ill get back to you. There will be an extra charge and it all depends on your request.

Sizing details

If you need other size that are offered, please let me know your mensuration and i'll cut and sew just for you. See the section ''how to measure''. An extra fee's of 15$ will be asked, but you'll get what you want.

Wholesale availability

You want to carry White Label on your store? Contact me at evelyne@whitelabel.cc

Legal imprint