Dress made off bamboo bio fabric & sheer mesh panel on side.
Bamboo Bio: 92% bamboo viscose / 8% spandex
Sheer Mesh : 92% Nylon / 8% spandex
Made in Montreal
Shipping includes insurance, tracking number for this item and a signature is required.
Refunds and Exchanges
PLEASE SEE POLICIES: https://www.etsy.com/ca/shop/WhiteLabel/policy?ref=shopinfo_policies_leftnav
*** Refunds are offered on all damaged or lost merchandise ONLY.
There are no refunds offered on purchases, unless the garment received has inaccuracy with the description given, construction defect or wrong size, or damaged via shipping or lost in shipping.
Exchange or store credit - within 14 days of receipt.
Returned items must not have been worn or have any signs of wear and all labels on.
*** All packages are shipped insured. If your package has arrived with a damaged item please take a photo of the damaged item AND the damaged packaging and send it to us - this is needed to make an insurance claim.
Sizing / returns: Please be sure to check the measurements carefully. If you would like help on how to measure yourself please send us an email at: evelyne [!at] whitelabel.cc
Item must be return in their original packaging and in unworn or unused condition with all labels on it.
In this case the item can be exchanges.
In any other situation, the buyer is responsible for the fees of the return parcel. We will need explication why you want to return the items, and CAN ONLY BE EXCHANGE. A new parcel will be send back to you when we receive the tracking number of your returned shipping as a reference.
************* All packages are shipped insured, a tracking number AND a signature is required ****************
Payment through PayPal or credit card via PayPal accepted no account necessary!
Payment is expected at the time of purchase; please note that orders are not shipped until payment is complete. If ever you are having any issues with payment please send an e-mail to evelyne [!at] whitelabel.cc
CANADIAN & US & EUROPEAN UNION ***** SHIPPING
All items are shipped via Canada Post, express post.
Please note that the regular shipping via Canada Post will include insurance, Tracking number & signature.
These are approximate shipping times - sometimes packages can be held up by customs while entering the destination country:
Canada Post claims 2 weeks or less.
Canada Post express: 2 weeks or less, depending on your location. All packages are shipped insured and a signature is required.
Official stance of the post office - Express Post: 3 weeks or less, depending on your location. All packages are shipped insured and a signature is required.
*We are not responsible for any customs, fees, taxes, duties etc that may be incurred at time of delivery. And returns will not be accepted due to customs fees.
Additional Policies and FAQs
By filling out an ordering form and/or by purchasing any goods from Us, Atelier White Label, you hereby consent to all terms and conditions mentioned above.
Business name: Atelier White Label
Designers / Owners: Evelyne Fay
Address: 4584 St-Denis St., suite: 404, Montreal, Canada, H2J 2L3
Email: evelyne [!at] whitelabel.cc
Ca # 53538
3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
You can ask me for Custom and personalized order. If you see a style you like but would like to change a detail, thee lenght, add straps etc... Please send me a message and ill get back to you. There will be an extra charge and it all depends on your request.
If you need other size that are offered, please let me know your mensuration and i'll cut and sew just for you. See the section ''how to measure''.
You want to carry White Label on your store? Let me know and give me your email address, i will send you my price list, minimum order and delivery time. You can also contact me at: firstname.lastname@example.org